Help

How do I report a promoter who is misbehaving (e.g. spam, fake events, etc.)?

Tweet us an @reply with the following tags: abuse:badusername:abuse reason:userbadbehavior:reason. We will do our best to look into it but please give us a bit of time, we get a lot of requests and we try to respond to each one.

Wouldn’t using Twitter’s Lists feature be easier?

Twitter’s List feature is a great addition and we are keeping a close eye on it to see if we can use it. However, it is too new a feature and subject to change too much for us to use it reliably.

The way Twitter lists works is to group Twitter users in a list. You can follow that list and all those Twitter users in one go, but that also means you will get all Tweets from those users whether they are promoting an event or not. That means if they are just tweeting about picking up a cup of coffee at Starbuck’s, you’ll get spammed with it in your timeline. If they tweet they’re stuck in traffic, you get the tweet. Not exactly the sort of useful event information we want to bring you. Plus, Twitter limits lists to 500 accounts max.

We’re keeping an eye on Twitter Lists and the moment it brings the sort of value we know you’ve come to depend on from EventVIP, we’ll figure out how to use it for you.

How do I promote an event?

Send us an @reply with the following format: @[location]VIP event:youreventdetails:event, where [location] is the EventVIP location nearest your event. For example, @AMSvip event: 21:00, Salsa Night, Club Caliente :event. We’ll review your event as quickly as possible and if it meets the quality our followers expect we’ll post it.

I’m a VIP Promoter, why are my events not being automatically approved?

Remember that VIP Promoters should send in their events as direct messages. For example: d AMSvip event: 21:00, Salsa Night, Club Caliente :event. If you send in an event like, @AMSvip event: 21:00, Salsa Night, Club Caliente :event, it will go into our pending review queue.